One order, from lens choice to the customer’s door.
A connected order is easier to finish, check, hand off and explain. Eyebrowse keeps frame and lens decisions next to the operational details that move them forward.
- One order record across the whole workflow
- Milestones match real order stages
- Exceptions surface to the right team
- Orders survive network drops
The order tells one continuous story.
Checkout is designed around handoffs. Each step makes the next one clearer and keeps every decision already made.
Configure — built in the open
Frame, prescription, lens, delivery and payment choices add up to a single order, not a stack of separate forms.
Hand off — context travels along
Details the practice confirms stay attached as the order moves into the next team’s queue.
Communicate — status follows the order
Customer updates reflect real milestones — confirmed, in production, shipped — with nobody rebuilding them by hand.
Kiosks keep selling when the internet drops.
Offline-first by design: a paid order is held safely on the device until it can sync.
Connection lost
The kiosk notices it is offline.
Encrypted local queue
Orders are encrypted on the device (AES-256-GCM) and queued.
Back online
The kiosk detects that the connection has returned.
Automatic sync
The queue sends itself in the background — nothing is lost.
Link the front of house to the work behind it.
Eyebrowse puts the customer journey and the operational journey in one system of record — without pretending every practice or lab works the same way.
Guided lens configuration
Lens choices follow the information and review steps the order actually needs.
Order review workspace
One summary helps your team spot missing details before the order moves on.
Lab-ready handoff
Confirmed orders move into fulfillment with clear ownership and status at every step.
Customer milestones
Updates match where the order is now and what happens next.
Trace one order from start to finish.
Take the product tour, then talk to us about how your review, lab and delivery handoffs work today.